Returns & Exchanges
At Sounds True, we want you to feel as good as you look in our curated fashion collections. If you are not completely satisfied with your purchase, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.